Success Stories

MS Pharma CRM Project

Trusting in STS Hybrid Cloud Solution; Jordan’s Pharmaceutical giant MS Pharma has subscribed to STS online Cloud CRM Engine for its sales force and medical representative’s automation in variable geographical locations to enable them to log in their daily and weekly call planning through mobile devices (iPad, iPhone, Android Tablets & phones).

STS configured a straightforward, easy-to-use mobile dashboard with a high set of KPI’s to meet MS Pharma’s objectives.

From routes, Area/ Mini-bricks and activities, results and notes pure in real-time via a mobile dashboard allowing the filed team to plan their calls according to their assigned doctors, routes (Area/ Mini-bricks), products and even doctor’s specialty and class (potential), with multiple reminders capabilities. STS MS Pharma cloud CRM also provides management with Real-Time online customized reporting displaying visits and activities, on weekly, monthly, and annual bases allowing for real time decision making and follow up.

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